Hari ini salah satu server cPanel saya mengalami down. penyebab utamanya httpd tidak mau distart
berikut error yang saya temukan

Mod_Security another rule with same ID

dikarenakan aplikasi apache mati, saya coba start kembali. namun hasilnya seperti dibawah ini

root@arielfx [~]# /etc/init.d/httpd start
Syntax error on line 31 of /var/cpanel/cwaf/rules/cwaf_01.conf:
ModSecurity: Found another rule with the same id
httpd could not be started

lalu saya coba rebuild confing httpd

root@arielfx [~]# /scripts/rebuildhttpdconf 
info [rebuildhttpdconf] Missing owner for domain arielfx.emangmanistuh.net, force lookup to root
Initial configuration generation failed with the following message:

Configuration problem detected on line 31 of file /var/cpanel/cwaf/rules/cwaf_01.conf:	ModSecurity: Found another rule with the same id

	--- /var/cpanel/cwaf/rules/cwaf_01.conf ---
	25SecAction \
	26	"id:210000,\
	27	phase:1,\
	28	pass,\
	29	setvar:tx.points_limit4=5, setvar:tx.points_limit3=4, setvar:tx.points_limit2=3, setvar:tx.points_limit1=2,\
	30	nolog,\
 <===   31 ===> 	t:none"
	32
	33
	34SecAction \
	35	"id:210010,\
	36	phase:1,\
	37	pass,\
	--- /var/cpanel/cwaf/rules/cwaf_01.conf ---

dari hasil troubleshoot diatas. dipastikan error disebabkan oleh mod_security

langkah pertama yang anda lakukan coba reinstall mod_security

root@arielfx [~]# cd /var/cpanel/cwaf/scripts && ./uninstall_cwaf.sh

jika masih error, silahkan ikuti perintah dibawah ini

root@arielfx [~]# rm -rf /var/cpanel/cwaf/rules/*
root@arielfx [~]# /var/cpanel/cwaf/scripts/updater.pl

lalu restart apache cPanel anda

root@arielfx [~]# /etc/init.d/httpd restart

Jika anda menggunakan plesk. anda dapat mengikut cara ini

root@arielfx [~]# rm -rf /usr/local/cwaf/rules/*
root@arielfx [~]# /usr/local/cwaf/scripts/updater.pl

Selamat Oprek!